Last updated: 15 July 2026

Ardovie respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, why we use it and the rights you have.

Who we are

Ardovie is an independent furniture and homeware business based in Angus, Scotland.

For privacy enquiries, contact:

Email: info@ardovie.com

Information we collect

When you browse our website, place an order or contact us, we may collect:

• your name;

• email address and telephone number;

• billing and delivery addresses;

• order and transaction details;

• messages and enquiries you send us;

• technical information such as your device, browser and website activity;

• marketing preferences where you have chosen to receive updates.

Payment card details are handled securely by our payment providers. Ardovie does not directly store your full card information.

How we use your information

We use personal information to:

• process, fulfil and deliver orders;

• take payment and issue refunds;

• respond to enquiries and provide customer service;

• manage returns, disputes and order records;

• operate, secure and improve our website;

• meet accounting, tax and legal obligations;

• send marketing communications where you have given permission.

Our lawful reasons for using your information

We process information where it is necessary to fulfil your order or respond before entering into a contract, comply with legal obligations, pursue legitimate business interests, or where you have given consent.

You can withdraw consent for marketing at any time.

Sharing your information

We may share necessary information with trusted service providers, including:

• Wix, which hosts and supports our website;

• payment processors;

• delivery and courier companies;

• accounting and professional service providers;

• analytics or marketing providers where permitted by your cookie choices.

We do not sell or rent your personal information.

Cookies

Our website uses essential cookies so that it can function correctly. With your permission, we may also use analytics or marketing cookies.

You can accept, reject or change your choices through the cookie consent banner or cookie settings available on the website.

How long we keep information

We keep personal information only for as long as necessary for the purposes described in this policy, including fulfilling orders and meeting tax, accounting and legal requirements.

International data transfers

Some service providers may process information outside the United Kingdom. Where this happens, appropriate legal safeguards should be used to protect your information.

Your rights

Depending on the circumstances, you may have the right to:

• request a copy of your personal information;

• ask us to correct inaccurate information;

• request deletion of information;

• restrict or object to certain processing;

• withdraw consent;

• request transfer of information you supplied;

• complain to the Information Commissioner’s Office.

To exercise your rights, email info@ardovie.com.

Complaints

Please contact us first so we can try to resolve your concern. You may also complain to the Information Commissioner’s Office, the UK regulator for data protection.

Changes to this policy

We may update this policy when our services, suppliers or legal obligations change. The latest version will always appear on this page.